Learner Guide-SITXCCS014 Provide service to customers CHC Units of competency AURTTL007 Inspect

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL009 Install LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational Change BSBMGT605 Provide leadership across the organisation BSBMGT617 Develop and implement a business plan Elective Units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability BSBRSK501 Manage risk BSBHRM604 Manage employee relations Additional electives BSBMKG609 Develop a marketing plan BSBMKG603 Manage the Marketing Process BSBMKG608 Develop organisational marketing objectives BSBADV602 Develop an Advertising Campaign * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling

procure and store construction materials for low rise projects CPCCBC4003A Select and prepare a construction contract CPCCBC4002A Manage occupational health and safety in the building and construction workplace BSBITU202 Create and use spreadsheets BSBWRT401 Write complex documents CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS010 Maintain a high standard of service CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAHA001 Assist with an allied health program HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCAGE001 Facilitate the empowerment of older people CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCCS014 Provide service to customers CHC Units of competency AURTTL007 InspectOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce