RPL Kit-FWPCOT2250 Visually stress grade softwood 22477VIC aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units CPPCLO3101 Clean carpeted floors BSBWHS308 Participate in WHS hazard identification

Learner Guide The learner guide meets training package criteria and is developed in a logical order

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-FWPCOT2250 Visually stress grade softwood 22477VIC aggressive or abusive customers SIRXCEG006Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information