RPL Kit-PSPETH003 Promote the values and ethos of public service PSP ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

Units of competency MSMTMVER501 Verify complex measuring instruments MSMTMREF301 Use and maintain reference standards If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

measure and calculate with routine metric measurements for work FSKNUM016 Interpret

Core units MSMENV272 Participate in environmentally sustainable work practices MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS100 Follow WHS procedures Elective units CUADES201 Follow a design process CUADES301 Explore the use of colour MSFFP2011 Use timber furnishing construction techniques If you require RPL Kits with comprehensive benchmarking

RPL Kit-PSPETH003 Promote the values and ethos of public service PSP ethics and privacy policies inOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information