SCORM Compliant Package-AHCWRK306 Comply with industry quality assurance requirements NUR safety and wellbeing CHCECE034 Use

safety and wellbeing CHCECE034 Use an approved learning framework to guide practice CHCECE041 Maintain a safe and healthy environment for children CHCECE043 Nurture creativity in children CHCECE044 Facilitate compliance in an education and care service CHCECE045 Foster positive and respectful interactions and behaviour in children CHCECE046 Implement strategies for the inclusion of all children CHCECE048 Plan and implement children's education and care curriculum CHCECE050 Work in partnership with children’s families CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures CHCECE055 Meet legal and ethical obligations in children’s education and care CHCPRT001 Identify and respond to children and young people at risk CHCSAC006 Support children to participate in school age care CHCSAC007 Develop and implement play and leisure experiences in school age care CHCSAC008 Work collaboratively and respectfully with school age children CHCSAC010 Foster holistic middle-childhood learning

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment

Administration

SCORM Compliant Package-AHCWRK306 Comply with industry quality assurance requirements NUR safety and wellbeing CHCECE034 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.