Learner Guide-BSBMKG436 Design and test direct marketing activities MSM policies and procedures in the

policies and procedures in the construction industry Elective units CPCCOM1015 Carry out measurements and calculations CPCCCM2006 Apply basic levelling procedures CPCCOM1014 Conduct workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCWHS1001 Prepare to work safely in the construction industry UEECD0007 Apply work health and safety regulations

Trainer/Assessor Assessment Pack The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i

Core units AAHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices Electives AHCBIO203 Inspect and clean machinery

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Learner Guide-BSBMKG436 Design and test direct marketing activities MSM policies and procedures in theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce