Training and Assessment Strategy-BSB20215 Certificate II in Customer Engagement PSP Units of competency FBPOPR2070 Apply

Units of competency FBPOPR2070 Apply quality systems and procedures FBPOPR3008 Load and unload tankers FBPOPR2066 Apply sampling procedures FBPOPR3009 Participate in sensory analyses * We can develop additional elective units that are not listed on request (Please contact us for further information)

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT2246 Appearance grade hardwood sawn and milled products FWPCOT2249 Visually stress grade hardwood FWPCOT2250 Visually stress grade softwood FWPCOT2243 Tail out timber product and waste material FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE002 Ensure the health and safety of children HLTAID002 Provide basic emergency life support HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

services and assets CPCCCM3004 Identify and apply information in construction plans

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-BSB20215 Certificate II in Customer Engagement PSP Units of competency FBPOPR2070 ApplyYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.