Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Units of competency FWPCOT3257 Follow

Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2047 Carry out levelling CPCPCM2054 Carry out simple concreting and rendering CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems HLTAID011 Provide first aid Elective units CPCPDR2021 Locate and clear blockage (c) CPCCWHS2001 Apply WHS requirements

policies and procedures in the construction industry CUASTA413 Operate flying systems CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

Core units CHCDIV001 Work with diverse people CHCEDS033 Meet legal and ethical obligations in an education support environment CHCEDS034 Contribute to the planning and implementation of educational programs CHCEDS035 Contribute to student education in all developmental domains CHCEDS036 Support the development of literacy and oral language skills CHCEDS037 Support the development of numeracy skills CHCEDS060 Work effectively with students and colleagues CHCEDS059 Contribute to the health

Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Units of competency FWPCOT3257 FollowOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner