LLND Kit-AURACA101 Respond to customer needs and enquiries in an automotive workplace Sale CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please

Core units BSBXTW301 Work in a team FWPCOR3201 Implement safety

Australian Digital Capability Framework (ADCF)

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTICT419 Work effectively in the digital media industry Elective Units ICTPRG527 Apply intermediate object-oriented language skills Group A ICTPRG301 Apply introductory programming techniques Group A ICTPRG415 Apply skills in object-oriented design Group A ICTPRG430 Apply introductory object-oriented language skills Group A BSBCRT401 Articulate

LLND Kit-AURACA101 Respond to customer needs and enquiries in an automotive workplace Sale CHCCCS020 Respond effectively to behavioursEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational