RPL Kit-ICTICT809 Facilitate business analysis PMA Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and test enterprise communication solutions ICTNWK540 Design

Core units BSBLDR811 Lead strategic transformation BSBSTR802 Lead strategic planning processes for an organisation Elective units BSBINS603 Initiate and lead applied research BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBPMG814 Lead the portfolio BSBSTR801 Lead innovative thinking and practice BSBSTR803 Establish business continuity management strategies BSBTEC601 Review organisational digital strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CUALGT313 Install and test lighting equipment CUALGT314 Install and operate follow spots CUALGT311 Operate basic lighting CUAWHS312 Apply work health and safety practices CUALGT312 Repair and maintain lighting equipment CUALGT211 Develop basic lighting skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-ICTICT809 Facilitate business analysis PMA Units of competency MSTGN3003 EstimateOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information