Session Plan-AUMGCA001 Provide customer service New Unit engaging and compliant classroom delivery

engaging and compliant classroom delivery of the qualification

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

The learner guides have been aligned to learner cohorts

We provide a comprehensive learner guide as a separate document

The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening

Session Plan-AUMGCA001 Provide customer service New Unit engaging and compliant classroom deliveryOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these