Learning and Assessment Kit-PSPPCM024 Manage fundamental aspects of supply chain EAL Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment Elective units MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBUS516 Develop and review a business plan MSMENV272 Participate in environmentally sustainable work practices FBPTEC5003 Design an artisan food production facility * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-PSPPCM024 Manage fundamental aspects of supply chain EAL Core units BSBCUS403 Implement customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to