Learner Guide-BSBOPS505 Manage organisational customer service Certificate I Units of competency RIIBLA305D Conduct

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA303D Conduct underground development shotfiring RIIBLA304D Conduct underground production shotfiring RIIBLA205D Store

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Units of competency BSBXCS301 Protect own personal online profile from cyber security threats BSBXCS402 Promote workplace cyber security awareness and best practices BSBXCS303 Securely manage personally identifiable information and workplace information BSBXCS302 Identify and report online security threats * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTBWN308 Work safely on live optical fibre installations ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2045 Handle and store plumbing materials CPCPCM2046 Use plumbing hand and power tools CPCPCM2047 Carry out levelling CPCPCM2048 Cut and join sheet metal CPCPCM2054 Carry out simple concreting and rendering CPCPCM2055 Work safely on roofs CPCPCM3021 Flash penetrations through roofs and walls CPCPCM3022 Weld polymer pipes using fusion method CPCPCM3023 Fabricate and install non-ferrous pressure piping CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2021 Locate and clear blockages CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems CPCPFS3031 Fabricate and install fire hydrant and hose reel systems CPCPGS3048 Install gas pressure control equipment CPCPGS3049 Install gas appliance flues CPCPGS3051 Purge consumer piping CPCPGS3053 Disconnect and reconnect Type A gas appliances CPCPGS3054 Calculate and install natural ventilation for Type A gas appliances CPCPGS3056 Size and install consumer gas piping systems CPCPGS3059 Install LPG storage of aggregate storage capacity up to 500 litres CPCPGS3061 Install and commission Type A gas appliances CPCPSN3011 Plan the layout of a residential sanitary plumbing system and fabricate and install sanitary stacks CPCPSN3022 Install discharge pipes CPCPWT3020 Connect and install storage tanks to a domestic water supply CPCPWT3021 Set out and install water services CPCPWT3022 Install and commission water heating systems and adjust controls and devices CPCPWT3025 Install water pumpsets CPCPWT3026 Install and fit off sanitary fixtures

Learner Guide-BSBOPS505 Manage organisational customer service Certificate I Units of competency RIIBLA305D ConductOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce