Training and Assessment Strategy-RIISS00021 Concrete Paving - Hand Texturing and Curing Skill Set AUM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

CPCCCA3005B Construct ceiling frames

engaging and compliant classroom delivery of a qualification

Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPCM508 Develop an integrated pest management program AHCWAT503 Manage water systems AHCWRK513 Write and present reports BSBESB406 Establish operational strategies and procedures for new business ventures BSBPMG430 Undertake project work Elective units AHCBIO401 Plan and implement a biosecurity program AHCCHM501 Develop and manage a chemical use strategy AHCIRG507 Audit irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM03001 Perform manual production assembly MEM03002 Perform precision assembly MEM03003 Perform sheet and plate assembly MEM03004 Perform electronic/electrical assembly (production) MEM03005 Rework and repair (electrical/electronic production) MEM03006 Set assembly stations MEM04001 Operate melting furnaces MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM08008 Operate and control surface finishing waste treatment process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-RIISS00021 Concrete Paving - Hand Texturing and Curing Skill Set AUM aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.