Learner Guide-FSKOCM008 Use oral communication skills to facilitate workplace negotiations AMP Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others SHBHBAS001 Provide shampoo and basin services SHBHDES001 Dry hair to shape SHBHIND001 Maintain and organise tools

CHCDIV001 Work with diverse people

implement and evaluate an incident response plan Group G ICTSAS530 Use network tools (Release 1) Group O ICTNWK536 Plan

slicing and wrapping process FBPOPR2055 Freeze dough FBPOPR2037 Operate a filtration process FBPOPR2038 Operate a grinding process FBPOPR2039 Operate a frying process * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FSKOCM008 Use oral communication skills to facilitate workplace negotiations AMP Core units BSBWHS201 Contribute toOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce