SCORM Compliant Package-MSMOPS400 Optimise process/plant area HLT Core units CHCCCS016 Respond to

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCCCS015 Provide individualised support CHCCCS019 Recognise and respond to crisis situations CHCCCS023 Support independence and wellbeing CHCDIS007 Facilitate the empowerment of people with disability CHCCCS011 Meet personal support needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unlimited Student Use within Your RTO

Units of competency MSFGN3002 Estimate and cost job MSFFT4009 Match furnishing style and materials to customer requirements MSFFM3005 Fabricate custom furniture MSFFT4001 Coordinate on-site installation of furnishing products MSFFM3006 Install furnishing products MSFFM3011 Measure and draw site layout for manufactured furniture products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMATK002 Prepare and operate tools

SCORM Compliant Package-MSMOPS400 Optimise process/plant area HLT Core units CHCCCS016 Respond to* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.