Learning and Assessment Kit-BSBFIA301 Maintain financial records CPC Units of competency HLTREF001 Develop

Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units CUAPPR603 Engage in the business of creative practice CUAPPR505 Establish and maintain safe creative practice CUAPPR605 Evolve ideas for professional creative work Elective Units BSBADV602 Develop an advertising campaign BSBADV604 Execute an advertising campaign BSBCRT501 Originate and develop concepts BSBFIM601 Manage finances BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBINN801 Lead innovative thinking and practice BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS201 Participate in work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK209 Participate in environmentally sustainable work practices FBPFSY2001 Implement the food safety program and procedures FBPOPR1010 Carry out manual handling tasks FBPOPR2070 Apply quality systems and procedures Elective units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants HLTAID011 Provide First Aid AHCPMG202 Treat plant pests

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05003 Perform soft soldering MEM05004 Perform routine oxy fuel gas welding MEM05005 Carry out mechanical cutting MEM05006 Perform brazing and/or silver soldering MEM05007 Perform manual heating and thermal cutting MEM05009 Perform automated thermal cutting MEM05010 Apply fabrication

Learning and Assessment Kit-BSBFIA301 Maintain financial records CPC Units of competency HLTREF001 DevelopOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to