Learning and Assessment Kit-BSBSMB406 Manage small business finances PMB procedures and compliance standards associated

procedures and compliance standards associated with licensed electrical work MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the-job-training MEM18001 Use hand tools MEM18100 Fault-find

quotes and tenders AHCLSC502 Manage landscape projects AHCWRK507 Implement professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units BSBPMG420 Apply project scope management techniques BSBPMG421 Apply project time management techniques BSBPMG422 Apply project quality management techniques Elective units BSBPMG423 Apply project cost management techniques Group A BSBPMG424 Apply project human resources management approaches Group A BSBPMG426 Apply project risk management techniques Group B BSBCRT411 Apply critical thinking to work practices Group B BSBPEF401 Manage personal health and wellbeing Group B BSBPEF402 Develop personal work priorities Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test

Learning and Assessment Kit-BSBSMB406 Manage small business finances PMB procedures and compliance standards associatedOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to