LLND Kit-SITSS00035 Customer Service Management Skill Set Certificate I policies and procedures in the

policies and procedures in the construction industry

Core units BSBWHS412 Assist with workplace compliance with WHS laws BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes BSBWHS414 Contribute to WHS risk management BSBWHS415 Contribute to implementing WHS management systems BSBWHS416 Contribute to workplace incident response Elective units BSBINS401 Analyse and present research information Group A BSBWHS419 Contribute to implementing WHS monitoring processes Group A BSBWRT411 Write complex documents Group A BSBCMM411 Make presentations Group B BSBSTR401 Promote innovation in team environments Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

drawings and specifications CPCCJN3100 Process materials to produce components using static machines CPCCOM3006 Carry out levelling operations CPCCWHS2001 Apply WHS requirements

Core units VU22358 Develop learning goals VU23534 Participate in simple conversations and transactions for employment VU23535 Read and write simple texts for employment VU23536 Observe and report on workplace activities VU23537 Prepare to work effectively in an Australian workplace General Electives (3) VU23255 Develop written job application skills VU23256 Develop interview skills BSBWHS211 Contribute to the health and safety of self and others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSS403001 Review competitive systems and practices MSS403010 Facilitate change in an organisation implementing competitive systems and practices MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSS403021 Facilitate a Just in Time system MSS403023 Monitor a levelled pull system of operations MSS403024 Work within a constrained process MSS403032 Analyse manual handling processes MSS403034 Organise products into groups MSMENV672 Develop workplace policy and procedures for environmental sustainability MSMWHS200 Work safely MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SITSS00035 Customer Service Management Skill Set Certificate I policies and procedures in theEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational