SCORM Compliant Package-SITHFAB033 Provide advice on imported wines LGA Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS205 Control minor incidents MSMWHS212 Undertake first response to fire incidents MSMWHS217 Gas test atmospheres PMAOMIR301 Undertake initial rescue PMAWHS213 Undertake fire control and emergency rescue MSMWHS216 Operate breathing apparatus MSMPER205 Enter confined space PMAOMIR302 Respond to a helideck incident HLTAID011 Provide First Aid MSMPER200 Work in accordance with an issued permit MSMWHS210 Undertake first response to non-fire incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22590 Plan language learning with support Speaking and Listening VU22591 Participate in short simple exchanges Reading and Writing VU22593 Read and write short simple message and forms Language Skills VU22592 Give and respond to short

SCORM Compliant Package-SITHFAB033 Provide advice on imported wines LGA Units of competency MSTGN3003 Estimate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.