Unit Knowledge Guide-VU23261 Investigate Aboriginal and /or Torres Strait islander participation in government decision-making New Arrival aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCDES401 Apply construction techniques to landscape design AHCDES402 Apply sustainability principles to landscape design AHCDES403 Develop landscape designs AHCDES404 Prepare simple landscape drawings AHCPCM404 Recommend plants and cultural practices CUAACD312 Produce computer-aided drawings CUADES305 Source and apply information on the history and theory of design Electives AHCPCM303 Identify plant specimens AHCSOL304 Implement soil improvements for garden and turf areas AHCWHS402 Maintain workplace health and safety processes AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework BSBESB401 Research and develop business plans If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts BSBPEF501 Manage personal and professional development BSBWRT411 Write complex documents BSBPMG430 Undertake project work BSBPRC402 Negotiate contracts BSBTWK401 Build and maintain business relationships BSBMKG439 Develop and apply knowledge of communications industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking

Core units SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXWHS001 Work safely Elective units FSKDIG002 Use digital technology for routine and simple workplace tasks (c) SIRXIND003 Organise personal work requirements If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-VU23261 Investigate Aboriginal and /or Torres Strait islander participation in government decision-making New Arrival aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner