Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
The self-study guide is a tool that can be used to help a student extend their learning
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
set up and test computing devices UEECS0022 Install and configure a client computer operating system and software UEECS0032 Support computer hardware and software for engineering applications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0069 Troubleshoot digital sub-systems UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEEEC0059 Repair routine business equipment faults UEEEC0065 Solve problems in basic electronic circuits UEEEC0067 Troubleshoot basic amplifier circuits UEECD0010 Compile and produce an energy sector detailed report UEECD0013 Develop and implement energy sector maintenance programs UEECD0047 Supervise and coordinate energy sector work activities UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBFIA302 Process payroll BSBITU304 Produce spreadsheets BSBWHS302 Apply knowledge of WHS legislation in the workplace SIRRINV001 Receive and handle retail stock * We can develop additional elective units that are not listed on request (Please contact us for further information)
RPL Kit-FWPCOT3277 Sharpen cutters in head using a profile knife grinder NUR Units of competency BSBTEC202 UseOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information