Learner Resources-BSBOPS404 Implement customer service strategies MSA Core units MEM13015 Work safely

Core units MEM13015 Work safely and effectively in manufacturing and engineering MEMPE005 Develop a career plan for the engineering and manufacturing industries MEMPE006 Undertake a basic engineering project MSMENV272 Participate in environmentally sustainable work practices Elective units MEM11011 Undertake manual handling Group A MEM16006 Organise and communicate information Group A MEM16008 Interact with computing technology Group A MEM18001 Use hand tools Group A MEM18002 Use power tools/hand held operations Group A MEMPE002 Use electric welding machines Group A MEMPE004 Use fabrication equipment Group A MSMSUP106 Work in a team Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPSCP3830 Prepare film for complex screen printing ICPSCP2820 Prepare film for basic screen printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK3001 Produce laminated pastry products FBPRBK3002 Produce non laminated pastry products FBPRBK3008 Produce sponge cake products FBPRBK3009 Produce biscuit and cookie products FBPRBK3010 Produce cake and pudding products FBPRBK3013 Schedule and produce cake and pastry production FBPRBK3018 Produce basic artisan products FBPWHS2001 Participate in work health and safety processes Elective units FBPRBK3003 Produce specialist pastry products FBPRBK3004 Produce meringue products SIRRMER002 Merchandise food products FBPFSY3002 Participate in a HACCP team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2063A Apply quality systems and procedures FDFPPL3004A Lead work teams and groups FDFSUG308A Analyse and convey workplace information FSKNUM31 Apply a wide range of mathematical calculations for work MSL973001 Perform basic tests Elective units FDFOP3002A Set up a production or packaging line for operation FDFOP3003A Operate interrelated processes in a production system FBPGRA3003 Lead flour milling shift operations FBPGRA3004 Control mill processes and performance FBPGRA3009 Implement a rice flour break process FBPGRA3005 Conduct rice harvest receivals FBPGRA3014 Implement a rice seed preparation and storage system * We can develop additional elective units that are not listed on request (Please contact us for further information)

ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBOPS404 Implement customer service strategies MSA Core units MEM13015 Work safelyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all