Learner Guide-HLTCCD003 Use medical terminology in health care MSF Core units BSBSUS411 Implement and

Core units BSBSUS411 Implement and monitor environmentally sustainable work practices FBPFSY4001 Supervise and maintain a food safety plan FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FBPWHS4002 Maintain work health and safety processes SITXHRM001 Coach others in job skills Electives FBPRBK3005 Produce basic bread products FBPRBK3017* Operate plant baking processes FBPRBK4001* Produce artisan bread products FBPRBK3003 Produce specialist pastry products FBPRBK3010 Produce cake and pudding products BSBOPS404 Implement customer service strategies BSBESB406 Establish operational strategies and procedures for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPPREP4001 Prepare for professional practice in real estate CPPREP4002 Access and interpret ethical practice in real estate CPPREP4003 Access and interpret legislation in real estate CPPREP4004 Establish marketing and communication profiles in real estate CPPREP4005 Prepare to work with real estate trust accounts Elective units CPPREP4101 Appraise property for sale or lease CPPREP4102 Market property CPPREP4103 Establish vendor relationships CPPREP4104 Establish buyer relationships CPPREP4105 Sell property CPPREP4161 Undertake pre-auction processes CPPREP4163 Complete post-auction processes and contract execution CPPREP4201 Appraise commercial property BSBHRM415 Coordinate recruitment and onboarding SIRXMGT001 Supervise and support frontline team members CPPREP5007 Develop a strategic business plan in the property industry CPPREP5008 Market the property agency CPPREP4162 Conduct and complete sale by auction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM013 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDIV001 Work with diverse people CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children

Learner Guide-HLTCCD003 Use medical terminology in health care MSF Core units BSBSUS411 Implement andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce