Vocational Placement Kit-SIT10116 Certificate I in Tourism (Australian Indigenous Culture) Self-Study Guide aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AHCARB314 Implement a tree maintenance program AHCARB316 Perform pruning operations AHCARB323 Identify trees * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3002 Construct furniture using leg and rail method MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3004 Produce angled and curved furniture using solid timber MSFFM3005 Fabricate custom furniture MSFFM3006 Install furnishing products * We can develop additional elective units that are not listed on request (Please contact us for further information)

ICTSAS211 Develop solutions for basic ICT malfunctions and problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBHRM405 Support the recruitment

Vocational Placement Kit-SIT10116 Certificate I in Tourism (Australian Indigenous Culture) Self-Study Guide aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.