SCORM Compliant Package-TLII5018 Manage customer service ICT install and configure a customer

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCECD009 Conduct career guidance interviews CHCECD008 Deliver services consistent with a career development framework CHCECD001 Analyse and apply information that supports employment and career development CHCCOM002 Use communication to build relationships CHCLEG001 Work legally and ethically CHCECD010 Provide support to people in career transition * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFPT3010 Pitch raise a piano MSFPT3014 Tune a piano aurally and electronically within time and accuracy constraints MSFPT3009 Develop control of tuning hammers MSFPT3011 Tune unisons aurally to a beatless condition MSFPT3008 Apply piano tuning theory and basic acoustics MSFPT3013 Tune a temperament octave to produce an equally tempered scale MSFPT3015 Voice a piano MSFPT3012 Tune octaves aurally to appropriate stretch MSFPT3016 Provide advice to customers on piano tuning and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE0006 Maintain aircraft radio communications AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0033 Manage aircraft passengers and cargo AVILIC0004 Licence to operate a commercial helicopter AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0084 Conduct helicopter pre-solo exercises AVIY0085 Control helicopter during advanced manoeuvres AVIY0086 Manage abnormal situations and emergencies - helicopter AVIY0088 Operate helicopter on solo navigation flights AVIY0089 Operate helicopter solo in the circuit area Electives AVIF0023 Apply aircraft safety procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR202 Organise and complete daily work activities HLTAID003 Provide first aid HLTWHS001 Participate in workplace health and safety SISXCAI002 Assist with activity sessions SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXIND001 Work effectively in sport

SCORM Compliant Package-TLII5018 Manage customer service ICT install and configure a customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.