Learner Guide-BSBLDR403 Lead team effectiveness HLT Units of competency BSBTEC202 Use

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units Elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAEVP413 Install and dismantle exhibition elements CUAEVP511 Coordinate installation and dismantling of exhibitions CUACNM412 Prepare display mounts for collection material * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM2012 Work safely at heights CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

Learner Guide-BSBLDR403 Lead team effectiveness HLT Units of competency BSBTEC202 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce