SCORM Compliant Package-SITXCCS016 Develop and manage quality customer service practices Class Activity Book ethics and privacy in an

ethics and privacy in an ICT environment ICTICT502 Develop detailed component specifications from project specifications ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisation ICTSUS601 Integrate sustainability in ICT planning and design projects ICTTEN516 Produce technical solutions from business specifications Elective units ICTPMG501 Manage ICT projects ICTPRG418 Apply intermediate programming skills in another language ICTPRG527 Apply intermediate object-oriented language skills ICTSAD501 Model data objects ICTSAD502 Model data processes ICTICT510 Determine appropriate ICT strategies and solutions ICTICT514 Identify and manage the implementation of current industry specific technologies ICTPRG503 Debug and monitor applications ICTPRG509 Build using rapid application development ICTPRG502 Manage a project using software management tools ICTPRG503 Debug and monitor applications ICTWEB501 Build a dynamic website * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCNSY102 Support nursery work RIISAM203E Use hand and power tools AHCECR101 Support ecological restoration AHCWHS101 Work safely * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes SITHCCC012 Prepare poultry dishes SITHCCC013 Prepare seafood dishes SITHCCC014 Prepare meat dishes SITHCCC018 Prepare food to meet special dietary requirements SITHCCC019 Produce cakes

engineering or related environment MEM16008A Interact with computing technology MEM17003A Assist in the provision of on the job training MSAENV272B Participate in environmentally sustainable work practices Elective units MEM05001B Perform manual soldering/desoldering - electrical/electronic components MEM05002B Perform high reliability soldering and desoldering MEM05003B Perform soft soldering MEM05006C Perform brazing and/or silver soldering MEM09002B Interpret technical drawing MEM10002B Terminate and connect electrical wiring MEM10003B Install and test electrical wiring and circuits up to 1000 volts a

operate and maintain joining machines MSFFM3015 Set up

SCORM Compliant Package-SITXCCS016 Develop and manage quality customer service practices Class Activity Book ethics and privacy in an* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.