Learner Guide-ICTPRG501 Apply advanced object-oriented language skills Certificate II Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR301 Organise personal work priorities and development CPCCOHS1001A Work safely in the construction industry CUAIND301 Work effectively in the creative arts industry CUAWHS302 Apply work health and safety practices CUAPPR304 Participate in collaborative creative projects SITXCCS303 Provide service to customers Elective Units CPCCCM1013A Plan and organise works CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCOHS2001A Apply OHS requirements

Units of competency RIISDM501D Conduct mine surveying operations RIIRIS402D Carry out the risk management process RIIWHS201D Work safely and follow WHS policies and procedures RIICOM301D Communicate Information * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEEEC0060 Repairs basic electronic apparatus faults by replacement of components UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEEAS0001 Assemble electronic components UEECD0020 Fix and secure electrotechnology equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCAOD009 Develop and review individual alcohol and other drugs treatment plans CHCAOD001 Work in an alcohol and other drugs context CHCAOD006 Provide interventions for people with alcohol and other drugs issues CHCAOD004 Assess needs of clients with alcohol and other drugs issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTPRG501 Apply advanced object-oriented language skills Certificate II Units of competency SITTIND001 SourceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce